Here at Lydia’s we try our best to give our customers an enjoyable shopping experience but we all know sometimes questions and issues arise that you just can’t get around. This is why Lydia’s has five different ways our customers can contact us with an issue or question.
We offer Live Chat assistance through our website. This feature allows you to chat with a live customer service representative Monday thru Friday 8am-midnight as well as Saturday and Sunday 9am-5pm EST.
You can also use our Click-to-Call feature which allows you to send Lydia’s your name and telephone number so a representative may call you as soon as one becomes available.
Would you rather talk to someone over the phone or just feel like maybe placing an order from your catalog with a real person seems easier? Just give us a call at 1.800.942.3378! We have representative’s available Monday thru Friday 8am-11pm and 9am-5pm Saturday and Sunday EST. All of Lydia’s Customer Services Representatives have been trained and are ready to answer any question you may have, whether it is about placing a new order or a question with an existing one.
We know all of our customers are busy and may not have time to sit down and talk to a live representative; that is why we have customer service email available. It’s quick and easy to send us an email with the question or issue you’re having! We will reply within 4 business hours!
Did you know Lydia’s has a Facebook? We also handle customer service questions there as well. Just send us a message and let us know how we can help you. A Lydia’s team member will be glad to assist you!
We enjoy helping our customers; so please feel free to contact us at anytime!